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Privacy Policy

MentHere is committed to safeguarding your privacy and creating a secure online environment that enhances your experience. This Privacy Statement outlines how we collect and use data on the MentHere website. By using our website, you consent to the data practices described in this statement.

Collection of Your Personal Information
MentHere gathers personally identifiable information such as your email address, name, home or work address, and phone number.

Additionally, MentHere automatically collects data about your computer’s hardware and software. This may include your IP address, browser type, domain names, access times, and referring website addresses. We use this information to operate the service, maintain quality, and provide users with usage statistics for the MentHere website.

We advise you to review the privacy statements of websites you visit through MentHere to understand their data collection, usage, and sharing practices. MentHere is not responsible for the privacy policies or content of external websites.

Use of Your Personal Information
MentHere collects and utilizes your personal information to operate the MentHere website and fulfill your requested services. We may also use your personally identifiable information to notify you about other products or services offered by MentHere and its affiliates. Periodically, we may reach out to you through surveys to gather your feedback on current services or potential new offerings.

Rest assured, MentHere does not sell, rent, or lease customer lists to third parties. While we may occasionally contact you on behalf of our business partners, your unique personally identifiable information (email, name, address, phone number) is not shared with them. We may share data with trusted partners to perform statistical analysis, provide customer support, or facilitate deliveries, but they are strictly bound to maintain the confidentiality of your information and cannot use it for any other purpose.

To enhance your experience, MentHere tracks customer website and page visits to determine popular services. This helps us deliver tailored content and advertising to users who have shown interest in specific topics.

When necessary to uphold the rights, property, or safety of MentHere users and the general public, MentHere may be required to disclose personal information.

Use of Web Tracking
The MentHere website utilizes tracking mechanisms, such as cookies, to enhance your online experience and provide personalized content. You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to reject them if you prefer. However, please note that rejecting cookies may limit your access to certain interactive features of MentHere services and other websites you visit.

MentHere Site Usage Information
The data gathered from your usage of the site, including log files, cookies, Internet tags, web beacons, and similar technologies, serves multiple purposes. Firstly, it allows us to monitor the site’s operation, technical functionality, and overall quality. Secondly, it helps us compile general statistics about site usage and analyze demographic information about our users. Additionally, we may utilize this information for research purposes and to enhance our website and services. Moreover, when your browsing patterns indicate a specific area of interest, MentHere leverages this data to deliver tailored content and advertising to you.

Security of Your Personal Information
MentHere takes extensive measures to ensure the security of your personal information and prevent unauthorized access, use, or disclosure. When sensitive information, like a credit card number, is transmitted to external websites, it is safeguarded using encryption protocols such as Secure Socket Layer (SSL) to maintain its confidentiality and integrity.

Changes to MentHere’s Privacy Policy
As we strive to improve our features and services by implementing new technologies, the MentHere Privacy Policy may undergo changes. We recommend that you periodically review the MentHere Privacy Policy to stay informed about any updates.

Donor Privacy Policy:
Our donor privacy policy focuses specifically on the information collected from donors and applies to data collected on our website. By providing your information to us or our staff, you agree to the terms and conditions outlined in this policy and the processing of your personal information for the stated purposes. 

Personal Information:
Personal information includes identifiers such as your name, address, telephone number, email address, and date of birth. We collect and store the personal information you share with us, as well as publicly accessible data. Examples of how we collect your information include:

  • When you contact us via email, in person, or by phone with an inquiry.
  • If you register for or attend an event, we may collect contact details.
  • Donations made through our website, over the phone, by mail, or other means.

Access to Personal Information:
Access to your personal information is restricted to employees who need it to provide you with services.

Use and Disclosure of Personal Information:
We respect your trust and confidentiality when providing us with your personal information and are committed to maintaining its privacy. Exceptions to sharing your personal information include:

  • Providing donor contact information to fundholders for stewardship purposes.
  • Sharing information as required by law with governments, law enforcement, and legal entities.
  • Sharing donor mailings on behalf of other organizations only with explicit permission from the donor.
  • Donors may share testimonials, which may be featured on our blog, website, or other publications.
  • Donors’ names may appear in our publications, like the website and annual report, based on their anonymity preference selected during donation.

Payment Information and Fraud Prevention:
We collect payment information, billing address, and other necessary data to process donations or event registrations. We use this information to comply with legal requirements, protect our rights, and ensure the safety of others. To prevent fraud, we may verify information with third parties and utilize card authorization and fraud screening services.

Information Sharing:
Except as described in this policy or when requested, we do not share your personal information with third parties. MentHere will never sell or trade your personally identifiable information.

Contact Information
If you have any inquiries, feedback, or concerns about MentHere’s privacy and security practices, please feel free to reach out to a member of our MentHere team. We are here to assist you with any questions you may have regarding the Donor Privacy Policy or any other privacy-related matters.

Phone: 

E-mail Address: info@menthere.org

Mailing Address:
712 H Street NE, Suite 1839, Washington, District of Columbia, 20002, United States